Quality outlasts quantity
THIRTY-SIX YEAR-old Kimberly thinks of her favourite jeans like an old friend. They are not only familiar but very comfortable, have just the right fit and have maintained their colour well over the years. Over many, many years.

Redress for faulty goods
CONSUMERS CAN GET recourse after buying faulty goods. According to Dorothy Campbell, communications specialist for the Consumer Affairs Commission, a consumer always has options when it comes to returning faulty products.

Part repairs waste money
WHEN PAUL, A mechanic with over three decades experience, assesses a customer's problem, he does so with a long-lasting solution in mind. "I don't too concern about the money that I not going to get if that problem don't come back to me, as I know that...